We provide our patients with 24-hour coverage for their orthopedic emergencies. There is always an OA physician on-call who can be reached through our main number at (207) 828-2100. When the office is closed, our answering service will take your name and number. The physician on-call will telephone you as soon as possible. This may not be your usual physician, so be prepared to answer some health history questions for the on-call physician if needed. It is important that you keep your line free so that the physician can reach you easily. If you have not been contacted in a reasonable amount of time, please feel free to call back.
We encourage patients with questions regarding their medications or prescriptions to call during our regular office hours (Monday-Friday, 8:00 a.m. to 5:00 p.m. EST). If you are calling off-hours, please have the pharmacy telephone number ready for the physician.
Refills of Controlled Substance Medications
Controlled substance medication such as narcotics and tranquilizers are very useful, but have a high potential for misuse. Prescribing and use of these medications must be done in a responsible manner. Refills of these medications will be made during regular office hours, during a scheduled office visit, or as determined by the ordering physician. Refills will not be approved at night, on weekends, or during holidays unless otherwise determined by the on-call physician. Please phone early in the day should you need a refill or a change in medication. Many of these medications cannot be called in and require a written prescription, so please plan accordingly.